NASIRU MUHAMMAD ABUBAKAR
Operations & IT Support Professional
Kaduna, NG.About
A highly motivated and adaptable professional with a Higher National Diploma in Cooperative Economics and Management, complemented by practical experience in computer operations and entrepreneurship development. Adept at leveraging technical skills for operational efficiency, providing essential administrative support, and delivering excellent customer service within dynamic environments. Eager to apply a blend of analytical, technical, and business acumen to contribute to organizational success.
Work
Izi-One and Sons Business Enterprises
|Staff/ Computer Operator
Kaduna, Kaduna State, Nigeria
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Summary
Currently overseeing computer operations and providing administrative support, contributing to the daily efficiency and customer satisfaction of a local business.
Highlights
Operate and maintain computer systems for various business functions, ensuring reliable performance and data integrity.
Perform essential data entry, document preparation, and record-keeping tasks, streamlining administrative workflows.
Provide direct customer support for digital services and inquiries, enhancing client satisfaction and retention.
Implement basic troubleshooting for IT issues, ensuring continuous operational capacity for the enterprise.
Independent National Electoral Commission (INEC)
|Adhoc Staff
Kaduna, Kaduna State, Nigeria
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Summary
Contributed to critical electoral processes by providing administrative and logistical support as Adhoc Staff during the 2023 election cycle.
Highlights
Facilitated voter registration and verification processes, ensuring accuracy and compliance with electoral guidelines.
Managed and organized election materials, contributing to the efficient setup and operation of polling units.
Provided clear instructions and support to voters, enhancing the accessibility and fairness of the electoral process.
Collaborated effectively with team members to resolve operational challenges, ensuring the timely execution of assigned duties.
Sal-Tee Cyber Café
|Staff /Computer Operator
Kaduna, Kaduna State, Nigeria
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Summary
Managed daily cyber cafe operations, providing essential computer services and technical support to a diverse client base for five years.
Highlights
Provided technical assistance and troubleshooting for computer hardware and software issues, ensuring smooth operation for over 100 daily customers.
Managed data entry and document processing tasks with high accuracy, supporting client needs for printing, scanning, and digital file management.
Maintained cyber cafe equipment and network connectivity, minimizing downtime and ensuring continuous service availability.
Assisted customers with internet navigation, software applications, and basic IT queries, enhancing overall user experience.
Education
Kaduna Polytechnic Kaduna
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HND
Cooperative Economics and Management
Federal Cooperative College, Kaduna
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ND
Cooperative Economics and Management
Islamic Orientation Secondary School, Azare
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Senior Secondary School Certificate
General Studies
LGEA Poly Road Primary School Kaduna
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First School Leaving Certificate
Primary Education
Languages
English
Certificates
National Information Technology Development Agency Program
Issued By
NITDA
Entrepreneurship Training
Issued By
GID Global Servicer Nigeria Limited
Software Development
Issued By
N-Power
Entrepreneurship Development Training
Issued By
Smedan
Skills
Software Development
Programming, Coding, Application Development.
Computer Operations
System Maintenance, Hardware Troubleshooting, Software Management.
Data Entry
Data Management, Record Keeping, Accuracy.
Customer Service
Client Support, User Assistance, Problem Resolution.
Technical Support
IT Troubleshooting, Network Connectivity, User Guidance.
Administrative Support
Document Processing, Office Management, Organizational Skills.
Entrepreneurship
Business Development, Strategic Planning, Innovation.
Cooperative Economics
Economic Analysis, Resource Management, Community Development.
Financial Management
Budgeting, Financial Planning, Reporting.
Project Coordination
Task Management, Timeline Adherence, Team Collaboration.
Digital Literacy
Microsoft Office Suite, Internet Navigation, Email Communication.
Interests
Traveling
Playing Games
Reading
References
Engr. MUSA ABDULMALIK
Manager at Bee Bird Concept Limited, Kaduna State. Tel: 08036527487
SAFIYANU USMAN BUBUYAYA
Civil Servant. Tel: 07030313211